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Berlin’s hotel industry reservation system

All advantages at a glance

With visitBerlin’s international marketing activities, you can reach a global audience. In addition, you can promote your room contingents and services through our secure TOMAS reservation system. The commission for rooms supplied through us starts at ten per cent. Our reservation system offers you a range of services – from individual reservations to meetings and congress contingents, last-minute bookings, tour operator packages, external distribution channels and links to different multichannel management systems. Here, you can find information on visitBerlin’s hotel reservation platform and the linked multichannel management tools.

  • Managing your blocks of rooms online

    Manage your hotel’s online presence to create an optimal image! visitBerlin’s dedicated reservation system reaches potential guests worldwide. Profit from our varied distribution channels – online at and, on site in the Berlin Tourist Information Centres, through the Service Center, or through our promotions at trade fairs around the globe.
    As a visitBerlin partner hotel, you can enter blocks of rooms and prices at any time directly online into the visitBerlin accommodation system and view details of reservations made (including credit card details for the booking). In the TManager, you can also view your current commission overview. The TManager also lets you easily manage the amenities and descriptions in your hotel profile so your visitBerlin presence is always optimally structured and up-to-date.

    System access

    You can directly access the TManager here. Please note that the login and password are both case sensitive. You can find the TManager handbook in the download area.
    All the prices quoted by the accommodation service include the Berlin City Tax (Occupancy Tax).

  • Multichannel management systems

    TOMAS can also be managed via multichannel management systems. Today, the vast majority of hotels use multichannel management systems. In this way, they can work with a range of different online reservation systems, yet ensure that their prices and available blocks of rooms are aligned and up-to-date across all channels. To facilitate data and room management for our partner hotels, our system offers a XML interface to the most common multichannel management systems.
    Since channel manager certification is required to guarantee the interface’s security, many large and well-known multichannel management systems are linked with certified XML interfaces.

    Connecting your hotel

    When you let your channel manager know that you plan to use the TOMAS reservation system, we will be contacted with a request for a connection.
    Afterwards, your hotel is added to our system and the connection data sent to your system. We then work together with your provider to set up the interface to your hotel.

  • Abrufkontingente im Tagungs- und Kongresssegment

    Sie sind interessiert an der Vermittlung von Abrufkontingenten im Tagungs- und Kongresssegment? Unser Berlin Convention Office berät Sie gern.

    Profitieren Sie als Partner von visitBerlin und dem Berlin Convention Office. Stellen Sie Ihre Zimmerkontingente für Kongress- und Tagungsgäste aus aller Welt über ein TPortal vom Reservierungssystem TOMAS auf diversen Veranstaltungsportalen zur Verfügung.

    Wenden Sie sich bei Fragen zur Pflege von Abrufkontingenten an Das Factsheet finden Sie unten im Download-Bereich.

  • City Tax in Berlin

    On 12 December 2013, the Berlin House of Representatives passed the Berlin City Tax (Occupancy Tax) into law. The tax, which applies to all non-business travellers staying in hotel accommodation or similar, became effective on 1 January 2014. The decision to introduce the tax was political, agreed during talks between CDU and SPD on their coalition deal on governing the Land of Berlin. visitBerlin has no influence over such political decisions and bears no responsibility for the introduction of this tax.
    Details in English on the City Tax are available on the webpage of the Senate Department for Finance.

    Under the present legislation, City Tax revenues flow entirely into the budget of the federal state of Berlin. The City Tax does not benefit visitBerlin, either directly or indirectly.

    This tax, which is an indirect tax, amounts to five per cent of the room rate excluding VAT and fees for amenities and other services. The City Tax is charged by the accommodation provider on all reservations after 1 January 2014 (date of the reservation), and transferred in full to the Berlin state government. It is due on all overnight stays booked by private individuals (i.e. not business or commercial) with accommodation providers. The accommodation provider is obliged to add the City Tax to the invoice as a separate item to be paid when guests settle their bills.

    The prices shown on the visitBerlin accommodation platform include the City Tax.